PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.theillustrationacademy.com .

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
    - APIs

Additionally when you make a purchase, attempt to make a purchase, apply, or schedule an appointment through www.theillustrationacademy.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number, and other personal information.  We refer to this information as “Order Information" and/our "Application Information"

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud;
Applications;
email communication;
and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Squarespace, Stripe, and Moonclerk to power our online store--you can read more about how Squarespace uses your Personal Information here:  https://www.squarespace.com/privacy/.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. For a variety of reasons to improve your experience visiting our site and to improve your customer experience we may use the following third party tools depending on your purchase or visiting actions on our site, which use cookies and transfer your information. Mailchimp, Zapier, Google Drive, Dropbox, Moonclerk, Squarespace, Stripe, Facebook, Google Analytics, Zoom Web Conferencing, and Zopim Zendesk Chat.

https://mailchimp.com/legal/privacy/
https://zapier.com/privacy/
https://policies.google.com/privacy
https://www.dropbox.com/privacy
https://www.moonclerk.com/privacy-policy/
https://stripe.com/us/privacy
https://www.facebook.com/policies/ads/
https://www.zopim.com/privacy.html
https://zoom.us/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads
Facebook also includes ads on Instagram
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at timmy@theillustrationacademy.com or by mail using the details provided below:

420 East Bannister Road, Suite 500, Kansas City, MO, 64131, United States

Illustration Academy Forums/Slack Channels

If you participate in a Illustration Academy discussion, Slack channel, Facebook group or chat room, you should be aware that the information you provide there could be made broadly available to others, potentially inside or outside Zoom, who have access to that data. Also, recognize that individual channels, groups, and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and does not reflect the opinion of Illustration Academy. All communication connected to Illustration Academy is recorded and can be used for any purposes necessary and could be made visible publicly for promotion or other purposes.

Classes, Webinars, Online Meetings, Online Portfolio Reviews Using Zoom:

The Illustration Academy does not host any online events or products, but may use resources via Visual Arts Passage for online events and/or Portfolio Reviews for Illustration Academy Applicants. If you participate in one of these features that allows for Recordings, including online meetings with Illustration Academy staff, such as any class, recording, portfolio review, or webinar, The Illustration Academy and/or Visual Arts Passage collects information from you that you provide in connection with such use and through such Recordings, to the extent you provide it to us. This information may include Personal Data, if you provide with Personal Data during a class, workshop, webinar via chat, video, audio or digital screen sharing. This personal information may be shared publicly and made visible to the public. We are not liable for any date you may intentionally or unintentionally share during our online classes. Users are liable for anything malicious they share during any online event and The Illustration Academy is not responsible for anything shared by any attendee or panelist. All online events are recorded. Read Visual Arts Passage's Privacy Policy.

Transfer and Storage of Personal Data

Our Products are hosted and operated in the United States (“U.S.”) through Squarespace and its service providers. We may transfer your Personal Data to the U.S., to any Illustration Academy affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage. By using any of our Products or providing any Personal Data for any of the purposes stated above, you consent to the transfer and storage of your Personal Data, whether provided by you or obtained through a third party, to the U.S. as set forth herein, including the hosting of such Personal Data on U.S. servers.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield
Illustration Academy participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield. Illustration Academy is committed to subjecting all Personal Data received from EU member countries and Switzerland, in reliance on the Privacy Shield Frameworks, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce's Privacy Shield List

Illustration Academy is responsible for the processing of Personal Data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Illustration Academy complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to Personal Data received or transferred pursuant to the Privacy Shield Frameworks, Illustration Academy is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Illustration Academy may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request

Under certain conditions, more fully described on the Privacy Shield website, you can invoke binding arbitration when other dispute resolution procedures have been exhausted. 

Standard Contractual Clauses
In certain cases, Illustration Academy will transfer Personal Data from the EU in accordance with the European Commission-approved Standard Contractual Clauses, a copy of which can be obtained at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010D0087.

Contact Us

To address your individual rights or if you have any privacy-related questions or comments related to this privacy policy, please send an email to hello@theillustrationacademy.com. You can also contact us by writing to this address:

Illustration Academy
420 East Bannister Road
Suite 500
Kansas City, MO 64131

If you reside in the EU, United Kingdom, Lichtenstein, Norway or Iceland, you can also contact our Data Protection Officer.